The feedback factor in the communication process
Hetzler, Sidney N., Jr.
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This thesis develops the proposition that the feedback activities of human communication processes must operate effectively if a society, a community, of any social unit survives this complex, fast changing era. The concept of feedback as described in this thesis has not been employed in the typical public relations function. The term is widely used in a rhetorical sense of a plea for institutions to "listen" better. As an essential factor in the communication process, it is as yet a little understood phenomenon of the times. [TRUNCATED]
Thesis (M.S.)--Boston University