Professionalism and Evolving Concepts of Quality
Katz, Jeffrey N.
Kessler, Courtenay L.
Levine, Sharon A.
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Citation (published version)Katz, Jeffrey N., Courtenay L. Kessler, Andrew O'Connell, Sharon A. Levine. "Professionalism and Evolving Concepts of Quality" Journal of General Internal Medicine 22(1): 137-139. (2007)
For much of the twentieth century, quality of care was defined specifically in terms of physician characteristics and behaviors. High-quality physicians were well trained, knowledgeable, skillful, and compassionate. More recently, quality of care has been defined in terms of systems of care. High-quality organizations develop and adopt practices to reduce adverse events and optimize outcomes. This essay discusses this transformation from physician-based to organization-based concepts of quality and the consequences for patient care and medical professionalism.
RightsCopyright Society of General Internal Medicine 2007
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