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dc.contributor.authorMerdad, Hisham Essam A.en_US
dc.date.accessioned2019-05-16T13:28:01Z
dc.date.available2019-05-16T13:28:01Z
dc.date.issued2010
dc.date.submitted2010
dc.identifier.other(OCoLC)752582540
dc.identifier.otherb36998849
dc.identifier.urihttps://hdl.handle.net/2144/35621
dc.descriptionDissertation (DScD) --Boston University, Henry M. Goldman School of Dental Medicine, 2010 (Department of Health Policy and Health Services Research).en_US
dc.descriptionIncludes bibliography: leaves 119-123.en_US
dc.description.abstractBACKGROUND: The use of Web-based surveys in dental research is gaining popularity. However, no research establishing its equivalence to the more traditional paper-and-pencil surveys is available in the dental literature. Also, no studies are available to assess the effect of changing rating scales in dental patients satisfaction surveys on satisfaction scores. PURPOSE: The purpose of this study is to identify methodological differences between paper-and-pencil and Web-based administration methods of dental patient satisfaction surveys. This is to assess whether dental patient satisfaction scores differ based on the method of administering the satisfaction surveys through paper-and-pencil or W eh-based methods, and to investigate whether patients who respond to Web-based satisfaction surveys are different from those-who respond to paper-and-pencil satisfaction surveys. In addition, we investigated the impact of modifying the rating scale used in items measuring patient satisfaction from an unbalanced scale to a balanced one on the satisfaction scores. [TRUNCATED]en_US
dc.language.isoen_US
dc.publisherBoston Universityen_US
dc.rightsThis work is being made available in OpenBU by permission of its author, and is available for research purposes only. All rights are reserved to the author.en_US
dc.subjectDental health surveysen_US
dc.subjectWeb surveysen_US
dc.subjectDental health policyen_US
dc.subjectDental health servicesen_US
dc.titleDo rating scales and web administration of surveys impact survey results?en_US
dc.typeThesis/Dissertationen_US
etd.degree.nameDoctor of Science in Dentistryen_US
etd.degree.leveldoctoralen_US
etd.degree.disciplineHealth Policy and Health Services Researchen_US
etd.degree.grantorBoston Universityen_US
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