How hospitality alumni are waiting out COVID-19
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Citation (published version)Suzanne Bagnera, Emily Stewart. 2020. "How Hospitality Alumni Are Waiting out COVID-19." Boston Hospitality Review, Volume April 2020, Issue Special Edition: Covid-19 Crisis,
The days of sold-out nights, busy lobbies, and bustling ballrooms started to slowly dwindle. We thought we would be okay and be able to get through this. Then one day, we showed up to work and it felt like everything had changed, in just 24 hours. Occupancy started to drastically drop to a record low of 5-15%, events were canceled or postponed until the Fall or 2021, and the front desk agents were excited when there were people in the lobby. This was just the beginning of how hotels would see the effects of COVID-19. Our alumni share how they have come to terms with the pandemic and share recommendations on how to keep busy while at home, along with their hope for the future of the hospitality industry.
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Copyright 2020 Boston University. Permission to copy without fee all or part of this material is granted provided that: 1. The copies are not made or distributed for direct commercial advantage; 2. the report title, author, document number, and release date appear, and notice is given that copying is by permission of BOSTON UNIVERSITY TRUSTEES. To copy otherwise, or to republish, requires a fee and / or special permission.