A two model approach to understanding the effects of psychological work environment and personal-work conflict on turnover intention: a generational analysis
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Citation (published version)M. Pittman, S. Jung, S. Gordon. 2020. "A Two Model Approach to Understanding the Effects of Psychological Work Environment and Personal-Work Conflict on Turnover intention: A Generational Analysis." international council on Hotel, Restaurant, and Institutional Educators. 2020 Annual International Council on Hotel, Restaurant, and Institutional Education (ICHRIE). Virtual, 2021-07-22 - 2020-07-24.
The purpose of this study is to further understand the effects of personal-work conflict and work environment on turnover intention with a focus on generational differences. Data was collected from a total of 922 respondents from U.S. casual-dining restaurant employees. The results supported the proposed relationship with work environment mediating the relationship between personal-work conflict and turnover intention. It was determined in this model that the newer generations were more effected by these relationships. This study demonstrates an important understanding in the directional analysis of personal-work conflict and the work environment on turnover intent.
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