Expectations, outcomes, and satisfactions.
Spector, Aaron John
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Among the many interesting research studies reported in The American Soldier one in particular presented the I. & E. Division of the U.S. Army with seemingly inexplicable findings. An assumption which most personnel workers blithely make appeared to be proven untenable. It was found that Air Force personnel were much more critical of promotion opportunities than were men in other branches of the Army, despite the fact that objectively the promotion opportunities were far superior in the AAF. This inverse relationship between promotion opportunities and satisfaction with the promotion system is contrary to common sense knowledge, and current practices of personnel workers. The present research, therefore, has attempted to experimentally verily the I. & E. findings and tested several hypotheses from reference group theory. [TRUNCATED]
Dissertation (Ph.D.)--Boston University