Suess, CourtneyMody, Makarand2018-01-252018-01-25C Suess, M Mody. "Hotel-like hospital rooms' impact on patient well-being and willingness to pay: An examination using the theory of supportive design." International Journal of Contemporary Hospitality Management,0959-6119https://hdl.handle.net/2144/26393While there is increasing evidence to suggest the importance of the provision of hospitality in healthcare settings, research on these developments remains under-represented, particularly in the hospitality literature. In response, the present study builds on Ulrich’s (1991) Theory of Supportive Design to examine patient responses to hotel-like features in a hospital room. Specifically, the study examines how features that foster a sense of control, create positive distractions, and provide access to social support influence patients’ well-being, and subsequently, their likelihood to choose hotel-like hospital rooms and their willingness to pay higher out-of-pocket expenses for such rooms. [TRUNCATED]Theory of Supportive DesignHospitality healthscapesWell-beingPatient-centered careHotel-like hospital featuresArticle0000-0001-5775-5293 (Mody, M)