Flanagan, Joan MarySullivan, Helen Jane2013-09-112013-09-1119551955b14656188https://hdl.handle.net/2144/6462Thesis (Ed.M.)--Boston Universityen-USBased on investigation of the BU Libraries' staff, this work is free of known copyright restrictionsA study of the techniques for building morale used by business and industry which can be applied to personnel administration in educationThesis/Dissertation