Divergence of situational perceptions as a function of managerial performance: a study of the relation between level of managerial performance and divergence of situational perceptions among first-line managers in a service oriented organization

Fillion, Maurice C.2014-08-222014-08-2219751975b14597603https://hdl.handle.net/2144/8567Dissertation (Ed.D.)--Boston University, 1975en-USBased on investigation of the BU Libraries' staff, this work is free of known copyright restrictionsDivergence of situational perceptions as a function of managerial performance: a study of the relation between level of managerial performance and divergence of situational perceptions among first-line managers in a service oriented organizationThesis/Dissertation