Dogru, TarikMody, MakarandLeonardi, ChristieSuess, CourtneyAndersen, SarahLanz, LeoraLesmes, JuanMuller, ChristopherSzende, PeterRung, AllyOshins, MichaelUpneja, ArunDogru, TarikLanz, Leora HalpernMody, MakarandMuller, ChristopherSzende, Peter2018-05-012018-05-012018-022326-0351https://hdl.handle.net/2144/28801Table of contents: Blockchain Technology & its Implications for the Hospitality Industry By Tarik Dogru, Makarand Mody, & Christie Leonardi -- How Does My Neighbor Feel About my Airbnb? By Makarand Mody, Courtney Suess & Tarik Dogru -- 5 Keys to Successful Hospitality Leadership By Sarah Andersen -- Cutting Through the Online Hospitality Clutter: 10 Best Practices for Organic Visibility By Leora Lanz & Juan Lesmes -- When is a Group a Chain, and a Chain a Brand? By Christopher Muller -- À la Carte Dining in a Banquet Setting: Is it Feasible? By Peter Szende and Ally Rungen-USCopyright 2018 Boston University. Permission to copy without fee all or part of this material is granted provided that: 1. The copies are not made or distributed for direct commercial advantage; 2. the report title, author, document number, and release date appear, and notice is given that copying is by permission of BOSTON UNIVERSITY TRUSTEES. To copy otherwise, or to republish, requires a fee and / or special permission.HospitalityTourismOtherBoston University