Hogan, Hilda M2015-02-232015-02-2319561956b14719162https://hdl.handle.net/2144/10476Thesis (M.S.)--Boston Universityen-USBased on investigation of the BU Libraries' staff, this work is free of known copyright restrictions.An exploratory study to determine some of the social and emotional factors which cause people to break clinic appointments.Thesis/Dissertation